P.O. Box 17062 CLEARWATER, FL 33762
PH. 1-727-789-5786 FAX 1-727-572-9926
PH. 1-727-789-5786 FAX 1-727-572-9926
www.floridawaterblast.net
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PROCEDURE
1. When a customer encounters a warranty problem, call Florida Water Blast and ask for Customer Service. Please have our invoice # and/or unit serial # ready.
2. If a claim is going to be processed, a Re-turn Goods Authorization (RGA) must be ob-tained before returning the product.
3. This warranty part has to be returned with-in 30 days to Florida Water Blast, Inc. together with the applicable invoice copies and a copy of the Pre-Approval. Without proof of pur-chase we are unable to proceed with warranty.
4. Product being returned for warranty con-sideration is to be shipped prepaid freight. If warranty is approved, product will be return-ed prepaid freight. In the US, return via UPS Ground. In Canada, return via expedited mail. DO NOT RETURN ANYTHING COLLECT OR IT WILL BE REFUSED. Please write the Return Goods Authorization # on the outside of the package being shipped, along with including a copy of the RGA inside the package.
5. Florida Water Blast, Inc. will review the warranty claim once the merchandise is received, and will advise the customer either
of a credit for the merchandise returned, or a rejection of the claim. If rejected, the product will be repaired, billed to the customer.
POLICY
The forgoing warranty is exclusive lieu of all other conditions or warranties, whether writ-ten, oral or implied (including any warranty of merchantability or fitness for purpose).
If it appears, within the specified warranty period, from the date of delivery by the Dealer to the ultimate Purchase, that the goods do not meet the warranty period, all such liability shall terminate.
This warranty does not cover depreciation or damage caused by normal wear, accident, improper maintenance, improper protection in storage, or improper use. The cost of normal maintenance and normal replacement of ser-vice items such as belts, lubricant or oils are the Customer's responsibility.
Warranty as set forth in the preceding para-graphs shall not apply to supplier equipment such as engines or electric motors, such be-ing subject to the warranty of their own re-spective manufacturers. Take them to your nearest warranty depot.
The foregoing shall constitute the sole remedy of the Dealer and the sole liability of BE PRES-SURE SUPPLY.
LIMITATION OF LIABILITY
Subject to government regulations, BE PRES-SURE SUPPLY & Florida Water Blast, Inc. lia-bility of any claim, of any kind, including negli-gence for any loss or dam-ages arising out of, connected with, or result-ing from the order, or from the performance or breach thereof, or from the manufacture, sale, delivery, resale, repair, or use of any goods or parts covered by or furnished under an order, shall in no case exceed the price applicable to the goods or parts thereof which gives rise to the claim. In no event shall BE PRESSURE SUPPLY or Florida Water Blast, Inc. be liable for special or consequential damages, including downtime or labor resulting from damage.
WARRANTY PERIODS
1. All pumps carry a 5 year warranty against manufacturer's defect, except for 2DX & 5DX Cat pumps, which carry a 2 year warranty. Note that this warranty only applies to defec-tive manufacturers workmanship as determin-ed by the applicable manufacturer. This war-ranty does not apply where customer neglect, abuse, or "normal wear and tear" is involved. Items such as seal and valve kits are not war-rantable. Pumps and gearboxes have a 12 month warranty against"normal use"when not commercially used. When commercially used, the warranty period is 90 days.
*labor charges are extra & they are
not included.
2. Engine warranties are as per manufac-turer's warranty policy in the engine owner operator's manual.
3. All other accessories and components, in-cluding Whirl-a-Ways and Long Wands, are warrantable for 90 days against manufac-turer's defects. Whirl-A-Way heads are war-rantable for 6 months, Rotary nozzles are warrantable for ' repair only ' for 30 days from purchase.
WARRANTY
... BE Pressure & FWB Warranty Policies
FLORIDA WATER BLAST, INC. Clearwater Florida Ph. 1-800-966-0614
